Shipping Policy
Shipping Policy
Hunters Grace Knives
Thank you for shopping at Hunters Grace Knives. We are committed to ensuring that your shopping experience is as smooth and seamless as possible. Please review our shipping policy below to understand how we handle orders, shipping times, and costs.
Order Processing Time
Once you place an order, we will process it within 1-2 business days. Please note that business days exclude weekends and holidays. During peak seasons or promotional periods, processing times may take longer, but we will notify you of any significant delays.
Shipping Methods
We offer a variety of shipping methods to ensure that you receive your items in a timely manner. Shipping options will be available to choose at checkout, and the associated costs will be calculated based on your shipping destination, the size, and weight of your order.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping destination, weight, and size of the order. You will be able to view the exact shipping cost before completing your purchase.
Occasionally, we offer free or discounted shipping promotions. These promotions will be clearly indicated on the website and may have specific terms and conditions.
Order Tracking
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment through the respective carrier’s website. If you do not receive your tracking information within a reasonable time frame after shipment, please contact our customer service team.
Shipping Delays
While we strive to ensure timely delivery, please note that Hunters Grace Knives is not responsible for shipping delays caused by third-party carriers, weather conditions, or customs processing. Once your package leaves our facility and is handed over to the carrier, delivery times are subject to the carrier’s policies and schedules.
Address Accuracy
It is the responsibility of the customer to provide accurate and complete shipping information when placing an order. Hunters Grace Knives is not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you realize an error in your shipping address after placing your order, please contact us as soon as possible, and we will make every effort to correct it before the order is shipped.
Customer Support
If you have any questions or concerns about your shipping, delivery times, or package tracking, please do not hesitate to contact our customer support team. We are here to assist you and will do our best to resolve any issues as quickly as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at our customer support email or through our website contact form. We are happy to assist you.